Frequently Asked Questions

Everything you need to know about Sweet Hop. Can't find your answer? Contact us!

Orders & Pickup

How does pickup work? +

Order online, receive a confirmation, and collect your candy at our store. Same-day pickup is available for orders placed before 4pm. We'll have everything beautifully packed and ready to go.

What is the pickup location? +

We are located at the address listed on our Contact page. You'll receive full pickup instructions in your order confirmation email.

Can I order same-day? +

Yes! Orders placed before 4pm are available for same-day pickup. For large tailgate platters, we recommend 24–48 hours notice.

Products & Ingredients

Are your candies gluten-free? +

Many of our Swedish candies are naturally gluten-free. Each product page includes detailed ingredient and allergen information. Our team is also happy to advise in person.

Do you have vegan options? +

Yes! We have a dedicated Vegan Range made with 100% plant-based ingredients. Look for the Vegan tag on product pages.

Where do you source your candy? +

All our candy is authentically imported directly from Sweden. We work with trusted Swedish suppliers to bring you the same brands you'd find in a Stockholm sweetshop.

Gift Boxes & Custom Orders

Can I customise a gift box? +

Absolutely. During checkout you can add a personalised message card and customise your assortment. We also handle custom corporate orders — contact us for bulk pricing.

Do you do corporate gifting? +

Yes! We offer custom branded boxes for corporate gifting. Please contact us with your requirements and we'll put together a tailored quote.

Shipping & Delivery

Do you offer shipping? +

Currently we offer local pickup only to keep our candy as fresh as possible. Shipping options are coming soon — follow us on Instagram to be the first to know.

Still have questions? We're happy to help!